Contacting Facebook Customer Service
Contacting Facebook Customer Service
Have you ever required to get in touch with Facebook about a concern you're having? Like maybe you have a question about advertisements or privacy. Or maybe you're a moms and dad trying to change the setups on your youngster's account. Or possibly your profile got impaired for no obvious reason and you need help getting it back. In these situations, it sure would be helpful to have a checklist of contact kinds to obtain Facebook support. Below I reveal you just how to get Facebook assistance from:
1. Official Facebook resources
2. The Facebook area
It's the ULTIMATE GUIDE to speaking to and getting assistance from Facebook!
Contacting Facebook Customer Service
Many social networks have a couple of call forms for individuals to report concerns.
Facebook, on the other hand, has over 100 contact forms for just about every problem you might encounter while using Facebook.
I arranged the links by group and also included a description or instructions for each and every form (some types are listed greater than when if they suit greater than one group).
Gain access to.
- Access Restricted (Bad IP) - You are trying to accessibility Facebook from an IP (Internet Method) address that's associated with a misconfigured ISP (Internet Service Provider) or violent habits. If you believe this is an error, please inform Facebook extra.
- Accessibility for People with Disabilities - This type is devoted to issues specific to availability and also assistive modern technology.
- Account Disabled - Ineligible - Disqualified - Only send this form if your account was impaired for violating Facebook's Statement of Legal rights and Duties. If you can't access your represent a different factor, please return to the Aid Facility to discover the appropriate contact channel.
- Facebook Ads API Standard Access Application - If your application is currently approved for Fundamental accessibility to the Ads API, you can use this type to request Standard gain access to.
- Personal Data Requests - Just how to get individual data if you have an account, if you do not, or if you can not access it.
- Request Access to the Mobile Partner Portal - If you're a mobile operator employee, complete this kind to demand accessibility to the Facebook Mobile Partner Portal or report any concerns you experience accessing the site. For various other problems, please utilize the Mobile Companion Website situation tool.
Accounts.
- Account Disabled - Ineligible - Ineligible - Only send this form if your account was handicapped for violating Facebook's Statement of Rights as well as Responsibilities. If you can not access your account for a different reason, please return to the Help Facility to discover the proper get in touch with network.
- Account Disabled - Ineligible - Ineligible - Please supply the adhering to details so Facebook can check into your qualification to use Facebook.
- Account Disabled - Ineligible - Disqualified - Please provide the following info so the support team can explore your eligibility to make use of Facebook. (2nd choice).
- Account Disabled - Multiple Accounts - Numerous Accounts - If you are presently logged in to another person's Facebook account, please log out and afterwards go back to this type using your browser's back switch.
- Account Disabled - Underage - Minor - Facebook requires all members to be at least 13 years of ages. Please supply the complying with details so Facebook can validate your age.
- Disabled Account Appeal - ID Request - ID Request - In order to reactivate your account Facebook requires to verify your identity.
- Impostor Account - Directions on exactly how to report impostor profile on Facebook.
- My Personal Account is in a Special Memorialized State - Type when you can't login to your Facebook account due to the fact that it has actually been hallowed.
- My Personal Account was Disabled - If you believe your account was disabled by mistake, go into the following info so Facebook can examine.
- My Personal Account was Disabled - If you think your account was disabled accidentally, enter the following details so Facebook can investigate.
- Report a High-Priority Impostor Account - Please listing the web address (URL) for each and every Timeline you're reporting.
- Report an Impostor Account - If somebody produced a Facebook account that's pretending to be you or someone you understand, please utilize this form to submit a record.
Advertisements.
- Ads Pending Review - Aid kind for when an advertisement has actually been pending for greater than 24 hours.
- Ads Billing Inquiry - Assistance for specific costs, managing ads, utilizing a discount coupon, as well as repayment techniques.
- Facebook Ads API Standard Access Application - If your app is already approved for Standard accessibility to the Advertisements API, you can use the type listed below to apply for Conventional access.
- Facebook Ads: Overview and Tips - Inquiries in relation to prices and also spending for your advertisement, boosting advertisement efficiency, success tales, refused advertisements, or other advertisement problems.
- Request Help with Your Child's Ads Settings - Verify that you're a moms and dad or guardian to get assist altering your child's setting for combining their name with ads.
Children.
- Child Data Request - Getting account info for a child prior to the account is removed.
- Report an Underage Child (South Korea & Spain) - If you think there is a youngster under the age of 14 utilizing Facebook, please utilize this type to file a report.
- Report an Underage Child - If you believe there is a kid under the age of 13 making use of Facebook, please utilize this form to file a record.
- Request Help with Your Child's Ads Settings - Confirm that you're a moms and dad or guardian to get aid changing your kid's setup for coupling their name with ads.
Copyright and also Trademark.
- Copyright Report Form - Utilize this form to report material which you believe breaks or infringes your copyright.
- Copyright Report Form - Use this kind to report material which you think breaches or infringes your copyright. (2nd alternative).
- Reporting a Violation or Infringement of Your Rights - Reporting copyright, hallmark, or various other infringements.
- Trademark Complaint Inquiry Form - Utilize this type if your content was removed because of an issue of hallmark violation and you think this content needs to not have actually been eliminated.
- Trademark Report Form - Use this kind to report content which you think breaches or infringes your hallmark.
- Trademark Report Form - Use this kind to report material which you believe violates or infringes your hallmark. (second choice).
Data.
- Child Data Request - Acquiring account details for a kid prior to the account is removed.
- Data Use Policy Questions - This type is just for questions or explanation related to Facebook's Data Policy (also called Privacy Plan) or Facebook's arrangement with TRUSTe.
- Personal Data Requests - Exactly how to obtain personal data if you have an account, if you don't, or if you can not access it.
Death and Disability.
- Account Removal Request - Account removal ask for a person that is sick, hurt or otherwise immobilized.
- Memorialization Request - Please utilize this type to ask for the celebration of a dead individual's account. Facebook expands their acknowledgements and also appreciates your persistence as well as understanding throughout this procedure. Keep in mind: Under fine of perjury, this kind is exclusively for reporting a dead individual's timeline to be memorialized.
- Requesting Content From a Deceased Person's Account - Please utilize this kind to demand material from a departed person's account. Facebook extends their acknowledgements as well as appreciate your persistence as well as understanding throughout this procedure.
- Special Request for Deceased Person's Account - Please use this kind to request the elimination of a deceased person's account or for celebration special requests. Facebook prolongs their condolences as well as values your persistence and understanding throughout this procedure.
Email.
- Didn't Receive Confirmation Email - Please complete this kind if you're having problem validating your Facebook account. See to it to define things specifically as they appear on your account.
- Email Address Already in Use - If there's currently a Facebook account connected with your email address as well as you do not possess that account, please utilize this form to allow us understand.
- Email Address Already Taken - If you see a message stating you can not produce a Facebook account since your email address is currently taken, please allow us understand.
Feedback.
- Give feedback or report that something is broken: Photos - Something is broken or basic responses for Photos.
- Page Post Targeting Feedback - Let us recognize what you consider Web page article targeting.
- Report a Problem or Provide Feedback Regarding the Facebook Local Currency Migration - Thanks for putting in the time to submit a report. We won't reply to every report, however we may contact you for more information about the concern as we investigate.
- Your Feedback About Facebook - Allow us recognize just how we can improve your experience with Facebook.
- Your Feedback About Facebook for Every Phone - Allow us recognize exactly how we can boost your experience with Facebook for Every Phone.
- Your Feedback about Pages Insights - Let us know what we can do to improve your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Report issue with Promoted Page suches as or recommend feedback.
- Your Feedback about the Help Center - Allow us understand what we can do to improve your experience with the Assistance Facility.
Instagram.
- Instagram - Distorted / Pixelated Image - If you're receiving an altered or pixelated image, please fill in the type below.
- Instagram for Android - Black Images - We are aware of an issue where pictures on Instagram look like a black or grey square on some devices. To aid us identify this concern on your tool, please fill in the type below.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is reserved for individuals to report potential infractions of their privacy legal rights concerning their picture on Instagram.
- Instagram Requiring Login Every Time - If Instagram is logging you out whenever you are exiting the application, please fill in the details below.
Login.
- Must Login To See This Page Error - If you're seeing this error message while searching Facebook, you've involved the ideal location. Please utilize this kind to tell us concerning the concern you're experiencing.
- Profile Pictures on the Login Page - Please utilize this form to ask for the elimination of your profile picture from the Facebook login page.
- Report a Login Issue - If you're having problem visiting or with your password, you have actually involved the best place. Please utilize this kind to tell us about the issue you're experiencing.
- Report a Login Issue - If you're having difficulty logging in or with your password, you've involved the appropriate place. Please use this type to tell us concerning the problem you're experiencing. (second alternative).
- Instagram Requiring login every time - If Instagram is logging you out whenever you are leaving the application, please fill in the info listed below.
- Security Checks Preventing Login - If you're having trouble logging in to your account as a result of protection checks, you've come to the right area. Please use this form to inform us concerning the concern you're experiencing.
Mobile.
- Facebook Home: Mobile OEM and Operator Interest - If you are a mobile OEM or operator curious about partnering with Facebook, please let them recognize the most effective way to contact you.
- Report an Issue with Facebook Mobile Texts - If you're having trouble with Facebook Mobile Texts, you have actually pertained to the best location. Please use this form to inform Facebook regarding the issue you're experiencing.
- Report an Issue with Facebook on Mobile - Use this type to report any type of issues you experience while using Facebook on your smart phone.
Names and also Usernames.
- Changing Your Language-Specific Name - Supply information so Facebook can validate that your language-specific name is your genuine name.
- My Name Wasn't Accepted - If you were not able to sign up for Facebook using your authentic name, please complete the kind listed below so Facebook assistance can assist get you set up.
- Verify Your Name - Facebook support has temporarily suspended your account since they identified that your Timeline does not show your genuine name. Please offer the adhering to details so assistance can confirm your authentic name and also update your account.
Pages.
- Must Log In To See This Page Error - If you're seeing this mistake message while surfing Facebook, you have actually pertained to the appropriate area. Please use this type to tell Facebook about the concern you're experiencing.
- Page Admin Security Check - If you weren't able to finish the Facebook online security check, you can verify that this is your account by sending out Facebook a duplicate of your ID.
- Page Post Targeting Feedback - Allow Facebook recognize what you think about Web page article targeting.
- Profile Pictures on the Login Page - Please use this type to request the elimination of your profile photo from the Facebook login page.
- Report an Issue with Home Page or News Feed - If you're having problem with your web page or news feed, use this type to inform Facebook concerning the concern you're experiencing.
- Request for Community-Created Page Review - If you believe your Page has been mistakenly categorized as a Community-Created Page, Facebook will certainly enjoy to assess the choice. Please keep in mind that the Page itself has not transformed. It is still on Facebook as well as fans can still interact with it as always.
- Your Feedback about Pages Insights - Let Facebook know what they can do to boost your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Report issue with Promoted Web page suches as or recommend responses.
Payments as well as Costs.
- Facebook Payments Support - Concerns with ads, promoted blog posts, video games, gifts, donations, as well as information feed acquisitions.
- Facebook Payments - Developer Payout Registration - Developer Payment Enrollment - Enrollment to get payments for applications.
Images and also Video clips.
- Give feedback or report that something is broken: Photos - Something is broken or general responses for Photos.
- Privacy Rights - Photo Removal Request - Picture Removal Request - This channel is booked for individuals to report potential infractions of their personal privacy civil liberties concerning their picture on Facebook.
- Privacy Rights - Photo Removal Request - Picture Elimination Demand - This network is reserved for people to report prospective offenses of their privacy legal rights worrying their picture on Facebook. (second choice).
- Privacy Rights - Photo Removal Request - Picture Elimination Request - This network is reserved for individuals to report potential infractions of their privacy legal rights worrying their picture on Facebook. (third alternative).
- Privacy Rights - Photo Removal Request - Image Removal Request - Please use this type to report an image that you think breaks your country's privacy rights.
- Profile Photos on the Login Page - Please utilize this form to ask for the elimination of your profile photo from the Facebook login page.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This type is scheduled for individuals to report possible infractions of their privacy rights concerning their picture on Instagram.
- Privacy Rights - Video Removal Request - Video Removal Demand - This channel is reserved for individuals to report prospective violations of their privacy civil liberties worrying their image on Facebook.
- Privacy Rights - Video Removal Request - Video Clip Elimination Request - This network is reserved for people to report potential infractions of their personal privacy rights concerning their photo on Facebook. (2nd alternative).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is scheduled for people to report potential violations of their privacy legal rights concerning their photo on Instagram.
- Report an Issue with Webcam Videos on Facebook - If you're having trouble videotaping webcam, utilize this form to tell Facebook regarding the issue you're experiencing.
Privacy as well as Civil liberties.
- Privacy Rights - Photo Removal Request - This network is booked for individuals to report potential infractions of their personal privacy civil liberties worrying their picture on Facebook.
- Privacy Rights - Photo Removal Request - Picture Elimination Demand - This network is scheduled for individuals to report possible offenses of their privacy legal rights concerning their photo on Facebook. (second alternative).
- Privacy Rights - Photo Removal Request - Image Elimination Demand - This network is scheduled for individuals to report possible violations of their personal privacy legal rights worrying their picture on Facebook. (third alternative).
- Privacy Rights - Photo Removal Request - Photo Elimination Demand - Please use this type to report a photo that you think violates your nation's personal privacy civil liberties.
- Privacy Rights - Video Removal Request - Video Clip Elimination Demand - This network is reserved for people to report possible offenses of their privacy rights worrying their picture on Facebook.
- Privacy Rights - Video Removal Request - Video Elimination Request - This channel is booked for individuals to report prospective offenses of their personal privacy rights concerning their image on Facebook. (2nd alternative).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This type is scheduled for individuals to report prospective violations of their personal privacy rights worrying their picture on Instagram.
- Report a Privacy Rights Violation - Please note that this channel is reserved for people to report prospective offenses of their personal privacy rights worrying their picture on Facebook.
Some call kinds have multiple options.
Relying on the option you choose, you'll be shown the actual form or rerouted to relevant contact types or added info.
If you observe there are second or 3rd options (i.e., replicate forms for the exact same issue), submit those as well as the originals.
Ask the Authorities Facebook Assist Facility Area.
An additional way to obtain help with Facebook problems is to get in touch with other individuals in the Facebook Neighborhood Discussion Forum.
You can browse questions by topic or use the search box on top of the web page.
If you find an inquiry similar to the one you wish to ask, as well as it's still energetic, then you can add details about your issue to aid others dealing with the exact same problem. If you just locate old or closed threads, you can utilize the Ask a Concern switch to publish a brand-new question.
For those seeking to develop themselves as experts in the Facebook area, searching the unanswered inquiries area will certainly offer you chances to assist others.
Ask the Official Facebook Pages.
There are numerous official Facebook web pages.
Several of which are not just posting updates, however also responding to comments from the neighborhood.
Remain gotten in touch with the adhering to pages and make certain to delve into discussions when there are blog posts related to subjects you have concerns about.
- Facebook- Facebook Page commemorates exactly how our close friends influence us, support us, and aid us find the world when we connect.
- Facebook for Business - Facebook for Company gives the latest information, tips and finest methods to assist you satisfy your company goals.
- Facebook & Privacy - Like this Web page to find out how to exercise your option to share what you want with those you desire, stay on par with modifications, and talk with others about the value of personal privacy in our digital age.
- Facebook Media - Check out how somebodies as well as media organizations are using Facebook in amazing methods.
- Facebook Design - Learn more about the designers, material planners and also scientists who shape your experience on Facebook.
- Facebook Developers - Build, expand, and monetize your application with Facebook.
- Facebook Engineering - They develop Facebook.
For those wanting to develop themselves as experts in the Facebook community, expect inquiries on posts by the official Facebook web pages as well as jump in to address them when you can.
Conclusion.
When you have a problem, I suggest taking numerous methods to get it fixed.
If you submit the proper contact form on Facebook, ask the official Facebook Assistance Facility Neighborhood, and also begin a conversation on a pertinent authorities Facebook page post, you'll likely get the support you require.
Be sure also to tap into resources outside Facebook, such as Facebook customer groups on other networks as well as individuals you recognize that are Facebook savvy.