Contact Facebook Customer Care
Contact Facebook Customer Care
Have you ever before required to speak to Facebook concerning a problem you're having? Like maybe you have a question concerning advertisements or privacy. Or perhaps you're a parent trying to adjust the setups on your youngster's account. Or perhaps your account obtained disabled for no noticeable reason as well as you need help getting it back. In these instances, it sure would certainly be helpful to have a checklist of call types to get Facebook assistance. Below I reveal you just how to get Facebook support from:
1. Official Facebook sources
2. The Facebook community
It's the ULTIMATE GUIDE to contacting and also obtaining support from Facebook!
Contact Facebook Customer Care
The majority of socials media have a few get in touch with types for users to report issues.
Facebook, on the other hand, has more than 100 get in touch with kinds for practically every issue you could face while utilizing Facebook.
I organized the links by category and also consisted of a description or directions for each type (some forms are noted more than once if they suit more than one category).
Accessibility.
- Access Restricted (Bad IP) - You are attempting to gain access to Facebook from an IP (Net Method) address that's related to a misconfigured ISP (Internet Service Provider) or violent actions. If you think this is a mistake, please inform Facebook a lot more.
- Accessibility for People with Disabilities - This type is devoted to problems specific to accessibility and assistive innovation.
- Account Disabled - Ineligible - Disqualified - Just submit this form if your account was disabled for violating Facebook's Declaration of Legal rights as well as Responsibilities. If you can't access your account for a various reason, please go back to the Assistance Facility to discover the suitable call channel.
- Facebook Ads API Standard Access Application - If your app is already authorized for Basic access to the Advertisements API, you can utilize this kind to obtain Conventional accessibility.
- Personal Data Requests - Exactly how to get personal data if you have an account, if you don't, or if you can't access it.
- Request Access to the Mobile Partner Portal - If you're a mobile operator employee, complete this form to demand accessibility to the Facebook Mobile Companion Portal or report any kind of problems you experience accessing the site. For other issues, please utilize the Mobile Companion Site case tool.
Accounts.
- Account Disabled - Ineligible - Disqualified - Only send this form if your account was disabled for violating Facebook's Statement of Legal rights and also Duties. If you can not access your represent a different reason, please go back to the Assistance Center to find the suitable call channel.
- Account Disabled - Ineligible - Ineligible - Please give the complying with information so Facebook can check out your qualification to make use of Facebook.
- Account Disabled - Ineligible - Ineligible - Please give the following information so the assistance group can check out your eligibility to use Facebook. (second choice).
- Account Disabled - Multiple Accounts - Multiple Accounts - If you are presently visited to an additional person's Facebook account, please log out and afterwards go back to this type using your web browser's back switch.
- Account Disabled - Underage - Minor - Facebook requires all members to be at least 13 years of ages. Please provide the adhering to details so Facebook can validate your age.
- Disabled Account Appeal - ID Request - ID Demand - In order to reactivate your account Facebook needs to verify your identity.
- Impostor Account - Directions on exactly how to report impostor profile on Facebook.
- My Personal Account is in a Special Memorialized State - Kind when you can not login to your Facebook account because it has been hallowed.
- My Personal Account was Disabled - If you think your account was disabled by mistake, go into the following details so Facebook can examine.
- My Personal Account was Disabled - If you think your account was disabled by mistake, get in the adhering to details so Facebook can check out.
- Report a High-Priority Impostor Account - Please list the internet address (URL) for each Timeline you're reporting.
- Report an Impostor Account - If a person created a Facebook account that's acting to be you or a person you recognize, please use this type to submit a report.
Advertisements.
- Ads Pending Review - Assistance form for when an ad has actually been pending for greater than 24 hours.
- Ads Billing Inquiry - Assistance for specific fees, managing advertisements, making use of a promo code, and repayment methods.
- Facebook Ads API Standard Access Application - If your application is already accepted for Basic access to the Ads API, you can utilize the form listed below to get Common accessibility.
- Facebook Ads: Overview and Tips - Questions in regards to prices and paying for your advertisement, enhancing advertisement efficiency, success tales, disapproved ads, or other ad concerns.
- Request Help with Your Child's Ads Settings - Verify that you're a moms and dad or guardian to obtain aid changing your child's setup for pairing their name with ads.
Kids.
- Child Data Request - Obtaining account info for a kid before the account is removed.
- Report an Underage Child (South Korea & Spain) - If you think there is a youngster under the age of 14 making use of Facebook, please use this type to file a report.
- Report an Underage Child - If you believe there is a youngster under the age of 13 utilizing Facebook, please utilize this form to file a report.
- Request Help with Your Child's Ads Settings - Validate that you're a parent or guardian to get help altering your kid's setup for pairing their name with ads.
Copyright and also Trademark.
- Copyright Report Form - Utilize this type to report material which you think breaks or infringes your copyright.
- Copyright Report Form - Utilize this form to report material which you believe breaches or infringes your copyright. (second alternative).
- Reporting a Violation or Infringement of Your Rights - Coverage copyright, trademark, or various other infringements.
- Trademark Complaint Inquiry Form - Utilize this type if your content was gotten rid of as a result of a complaint of hallmark infringement and you think this content should not have actually been eliminated.
- Trademark Report Form - Use this form to report content which you believe breaches or infringes your hallmark.
- Trademark Report Form - Use this type to report web content which you believe breaches or infringes your hallmark. (2nd option).
Data.
- Child Data Request - Obtaining account info for a child prior to the account is erased.
- Data Use Policy Questions - This kind is just for concerns or clarification pertaining to Facebook's Data Policy (also known as Personal privacy Policy) or Facebook's contract with TRUSTe.
- Personal Data Requests - Just how to get individual information if you have an account, if you don't, or if you can't access it.
Death and Handicap.
- Account Removal Request - Account removal request for someone that is sick, damaged or otherwise disabled.
- Memorialization Request - Please utilize this kind to request the celebration of a departed individual's account. Facebook expands their acknowledgements and also values your perseverance and also understanding throughout this procedure. Note: Under charge of perjury, this type is exclusively for reporting a dead person's timeline to be hallowed.
- Requesting Content From a Deceased Person's Account - Please utilize this type to demand content from a deceased person's account. Facebook prolongs their acknowledgements and also value your persistence and also understanding throughout this process.
- Special Request for Deceased Person's Account - Please use this form to ask for the elimination of a deceased person's account or for memorialization unique demands. Facebook extends their condolences and appreciates your patience and understanding throughout this process.
Email.
- Didn't Receive Confirmation Email - Please fill in this kind if you're having trouble verifying your Facebook account. See to it to explain things exactly as they appear on your account.
- Email Address Already in Use - If there's currently a Facebook account associated with your e-mail address and you do not have that account, please utilize this kind to allow us recognize.
- Email Address Already Taken - If you see a message stating you can't produce a Facebook account because your email address is currently taken, please let us understand.
Responses.
- Give feedback or report that something is broken: Photos - Something is broken or basic responses for Photos.
- Page Post Targeting Feedback - Let us recognize what you think of Web page message targeting.
- Report a Problem or Provide Feedback Regarding the Facebook Local Currency Migration - Many thanks for putting in the time to submit a record. We won't respond to every record, however we might contact you for more details concerning the concern as we examine.
- Your Feedback About Facebook - Let us know just how we can boost your experience with Facebook.
- Your Feedback About Facebook for Every Phone - Let us recognize exactly how we can improve your experience with Facebook for Every Phone.
- Your Feedback about Pages Insights - Allow us recognize what we can do to boost your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Record issue with Promoted Web page likes or recommend responses.
- Your Feedback about the Help Center - Let us know what we can do to enhance your experience with the Help Center.
Instagram.
- Instagram - Distorted / Pixelated Image - If you're receiving a distorted or pixelated image, please fill in the type listed below.
- Instagram for Android - Black Images - We recognize an issue where images on Instagram appear as a black or grey square on some tools. To assist us determine this concern on your tool, please submit the form listed below.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is reserved for individuals to report possible violations of their privacy legal rights worrying their picture on Instagram.
- Instagram Requiring Login Every Time - If Instagram is logging you out every time you are leaving the application, please fill in the info below.
Login.
- Must Login To See This Page Error - If you're seeing this mistake message while searching Facebook, you have actually pertained to the best place. Please use this type to tell us about the concern you're experiencing.
- Profile Pictures on the Login Page - Please use this kind to request the elimination of your account image from the Facebook login web page.
- Report a Login Issue - If you're having problem visiting or with your password, you have actually pertained to the ideal area. Please use this type to inform us about the concern you're experiencing.
- Report a Login Issue - If you're having trouble visiting or with your password, you have actually involved the ideal location. Please utilize this form to tell us concerning the problem you're experiencing. (second option).
- Instagram Requiring login every time - If Instagram is logging you out every time you are leaving the app, please fill in the details below.
- Security Checks Preventing Login - If you're having problem visiting to your account due to safety and security checks, you have actually come to the ideal place. Please use this form to tell us concerning the concern you're experiencing.
Mobile.
- Facebook Home: Mobile OEM and Operator Interest - If you are a mobile OEM or operator interested in partnering with Facebook, please let them understand the most effective means to call you.
- Report an Issue with Facebook Mobile Texts - If you're having difficulty with Facebook Mobile Texts, you've involved the best place. Please use this type to inform Facebook regarding the issue you're experiencing.
- Report an Issue with Facebook on Mobile - Use this form to report any issues you experience while utilizing Facebook on your smart phone.
Names and also Usernames.
- Changing Your Language-Specific Name - Give details so Facebook can validate that your language-specific name is your authentic name.
- My Name Wasn't Accepted - If you were incapable to enroll in Facebook using your genuine name, please complete the form listed below so Facebook assistance can assist get you establish.
- Verify Your Name - Facebook assistance has temporarily suspended your account because they found that your Timeline doesn't reveal your genuine name. Please give the adhering to details so support can confirm your genuine name and also upgrade your account.
Pages.
- Must Log In To See This Page Error - If you're seeing this mistake message while surfing Facebook, you have actually concerned the appropriate area. Please utilize this form to tell Facebook regarding the issue you're experiencing.
- Page Admin Security Check - If you weren't able to finish the Facebook online safety check, you can verify that this is your account by sending out Facebook a duplicate of your ID.
- Page Post Targeting Feedback - Allow Facebook understand what you think about Web page article targeting.
- Profile Pictures on the Login Page - Please utilize this type to request the elimination of your account picture from the Facebook login page.
- Report an Issue with Home Page or News Feed - If you're having trouble with your web page or information feed, use this type to inform Facebook regarding the issue you're experiencing.
- Request for Community-Created Page Review - If you assume your Page has been mistakenly categorized as a Community-Created Web page, Facebook will certainly more than happy to examine the choice. Please keep in mind that the Web page itself has not transformed. It is still on Facebook and followers can still engage with it as always.
- Your Feedback about Pages Insights - Let Facebook know what they can do to enhance your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Report issue with Promoted Web page suches as or suggest feedback.
Settlements and also Charges.
- Facebook Payments Support - Problems with advertisements, promoted blog posts, games, presents, donations, as well as news feed purchases.
- Facebook Payments - Developer Payout Registration - Designer Payout Enrollment - Enrollment to obtain repayments for apps.
Images and Video clips.
- Give feedback or report that something is broken: Photos - Something is broken or general feedback for Photos.
- Privacy Rights - Photo Removal Request - Picture Removal Demand - This channel is booked for individuals to report prospective violations of their personal privacy civil liberties worrying their image on Facebook.
- Privacy Rights - Photo Removal Request - Picture Elimination Demand - This network is reserved for people to report potential offenses of their personal privacy legal rights concerning their picture on Facebook. (2nd choice).
- Privacy Rights - Photo Removal Request - Picture Removal Demand - This network is reserved for people to report potential offenses of their privacy legal rights worrying their photo on Facebook. (third alternative).
- Privacy Rights - Photo Removal Request - Photo Removal Request - Please utilize this kind to report a picture that you think breaches your nation's personal privacy legal rights.
- Profile Photos on the Login Page - Please utilize this type to ask for the removal of your profile picture from the Facebook login page.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This type is scheduled for people to report prospective violations of their privacy legal rights concerning their photo on Instagram.
- Privacy Rights - Video Removal Request - Video Removal Demand - This channel is reserved for individuals to report potential offenses of their privacy rights concerning their photo on Facebook.
- Privacy Rights - Video Removal Request - Video Removal Request - This network is booked for people to report potential infractions of their personal privacy rights concerning their image on Facebook. (second alternative).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is booked for individuals to report potential violations of their privacy rights concerning their photo on Instagram.
- Report an Issue with Webcam Videos on Facebook - If you're having trouble taping webcam, use this type to tell Facebook regarding the problem you're experiencing.
Personal privacy as well as Legal rights.
- Privacy Rights - Photo Removal Request - This channel is booked for people to report prospective violations of their privacy civil liberties concerning their image on Facebook.
- Privacy Rights - Photo Removal Request - Picture Removal Request - This network is scheduled for people to report possible infractions of their privacy legal rights concerning their photo on Facebook. (second alternative).
- Privacy Rights - Photo Removal Request - Picture Elimination Request - This network is scheduled for individuals to report potential offenses of their personal privacy legal rights worrying their image on Facebook. (3rd choice).
- Privacy Rights - Photo Removal Request - Picture Elimination Request - Please utilize this kind to report an image that you think breaches your country's personal privacy civil liberties.
- Privacy Rights - Video Removal Request - Video Elimination Demand - This channel is booked for people to report possible violations of their personal privacy civil liberties worrying their picture on Facebook.
- Privacy Rights - Video Removal Request - Video Removal Demand - This channel is scheduled for individuals to report potential violations of their personal privacy legal rights worrying their image on Facebook. (second choice).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This kind is scheduled for individuals to report prospective offenses of their privacy rights worrying their photo on Instagram.
- Report a Privacy Rights Violation - Please note that this network is booked for individuals to report prospective infractions of their personal privacy rights worrying their picture on Facebook.
Some contact forms have multiple choices.
Relying on the alternative you pick, you'll be shown the actual type or rerouted to associated get in touch with kinds or extra details.
If you see there are second or 3rd choices (i.e., replicate kinds for the exact same concern), send those as well as the originals.
Ask the Authorities Facebook Assist Facility Area.
One more method to get help with Facebook concerns is to get in touch with other users in the Facebook Neighborhood Online Forum.
You can search concerns by topic or utilize the search box at the top of the page.
If you locate a question comparable to the one you wish to ask, and also it's still active, after that you can include information regarding your concern to help others servicing the very same issue. If you just find old or closed threads, you can use the Ask a Question switch to publish a new inquiry.
For those looking to develop themselves as professionals in the Facebook area, searching the unanswered concerns area will give you chances to assist others.
Ask the Authorities Facebook Pages.
There are numerous main Facebook pages.
A few of which are not only publishing updates, but also replying to comments from the neighborhood.
Remain gotten in touch with the following web pages as well as be sure to delve into discussions when there are posts pertaining to topics you have questions about.
- Facebook- Facebook Web page commemorates how our good friends inspire us, sustain us, and aid us find the globe when we connect.
- Facebook for Business - Facebook for Service offers the most up to date news, tips and also finest practices to aid you fulfill your business objectives.
- Facebook & Privacy - Similar To This Web page to learn how to exercise your option to share what you desire with those you desire, keep up with modifications, as well as talk with others about the value of privacy in our electronic age.
- Facebook Media - Discover how public figures and media organizations are using Facebook in remarkable means.
- Facebook Design - Get to know the designers, web content planners and researchers who shape your experience on Facebook.
- Facebook Developers - Build, expand, and also monetize your application with Facebook.
- Facebook Engineering - They construct Facebook.
For those aiming to develop themselves as experts in the Facebook area, look for concerns on posts by the official Facebook pages and also jump in to address them when you can.
Final thought.
When you have a problem, I suggest taking several avenues to get it dealt with.
If you submit the proper get in touch with form on Facebook, ask the official Facebook Aid Center Neighborhood, as well as start a discussion on a relevant authorities Facebook web page blog post, you'll likely obtain the assistance you require.
Make sure likewise to use sources outside Facebook, such as Facebook customer groups on various other networks and individuals you recognize that are Facebook savvy.